Relocation Team | Realtors | Real Estate | Charlotte

Relocation Team


Catherine PappasVP of Relocation: Catharine Pappas


Email Catharine Pappas

Catharine Pappas is the mastermind leader of Dickens Mitchener’s award-winning relocation department. As a native Charlottean, Pappas brings a wealth of intimate knowledge, experience, enthusiasm, and attention to her job of transitioning families to and from the Queen City.

Pappas is a proud graduate of the University of North Carolina at Chapel Hill, where she earned a degree in economics. After college, she began her career in real estate working for Coates, Reid & Waldron, the largest real estate company in Aspen, CO. Before joining the Dickens Mitchener team in 1993, Pappas worked in Washington, D.C., where she worked as the office administrator for a successful congressman.

Pappas has more than 25 years of relocation experience and also holds many impressive relocation designations. She holds her Certified Relocation Professional (CRP), Relocation Certified Coordinator (RCC) and Global Destination Specialist (GDS) designations. She also assisted Dickens Mitchener in solidifying some strategic memberships with the Employee Relocation Council (ERC), the Leading Real Estate Companies of the World™, the Charlotte Chamber Economic Development Council and the Charlotte Metro Area Relocation Council. She also has been honored with The President's Service Award, Relo Direct Platinum Service Excellence Award in 2016 and 2018, and inducted into the Relocation Hall of Fame in 2018.

Under Pappas's powerful leadership, the relocation department has been honored with numerous awards for outgoing and incoming referral performance and marketing. The department was recently re-certified for the prestigious RELO Quality Certification (RQC), a designation that is held by less than 4% of the top real estate companies in the world, and in 2012, Dickens Mitchener won the International Properties Award for best real estate company in North Carolina. Pappas has served as Chairman of the Advisory Council and the Board of the Relocation Director’s Council.

Services Provided

  • Coordinating area tours

  • Coordinating hotel stays

  • Destination Service Provider
  • Trailing spouse support
  • Private and public school support

  • Managing corporate housing and moving companies

  • Origination services including home sale

Relocation Awards

  • Diamond Award - 2019, 2020 
  • Company Marketing Awards including Interactive Media - 2019, 2020, 2021
  • Crown of Excellence for Category 4 - 2020, 2021
  • Pinnacle Award for Category 4 - 2020
  • Outgoing Equivalent Sales - 2020, 2021
  • Outgoing Sales Production - 2019, 2020, 2021
  • Relo Direct Direct Connections Award – Gold - 2020
  • Momentum Club - 2012, 2014, 2016, 2017, 2018, 2019, 2020
  • Million Dollar Club - 2008, 2009, 2017, 2018, 2019, 2019, 2020, 2021
  • Crown of Excellence Award for Outgoing Referral Productions - 2008, 2018, 2019
  • Equivalent Outgoing Sales Production - 2019
  • Inducted into the Relocation Hall of Fame - 2018
  • Direct Connection Leads Award Gold - 2018, 2019, 2020, 2021
  • Award of Excellence RP - 2018
  • Award of Excellence SPR - 2018
  • RELO Direct Platinum Service Excellence Award - 2016, 2017 & 2018
  • Direct Connection Service Excellence Award - 2016
  • RELO Partner Brokerage Award - 2014
2022 Website Quality Verification


Relo Quality Certification

Memberships & Milestones

  • Vice President of the Board of the Relocation Directors Council
  • Secretary of the Board for Charlotte Mecklenburg Area Relocation Council
  • CMARC Board of Directors for 3 Year Term
  • Contributing Writer at Worldwide ERC, Mobility Magazine
  • Board Member of Leukemia and Lymphoma Society
  • Board Member of Relocation Directors Council, Inc.
  • Chair of the Leading Real Estate Companies of the World, Advisory Council, 2019-2020

Client Testimonials

"Catharine is the best relocation/residential real estate person that I have worked with. The quality of her work and attention to detail is excellent. As an example of her going above and beyond, at the closing dinner for the client, she offered to drive almost 100 miles to review the client's old house and work with the local broker to get it sold. Damned if she did not do it!"

"Catharine is a tremendous resource and advocate for transferees in her market. We have shared business referrals and I have always been impressed with the caliber of professionalism and care she takes with my clients."

"Catharine was a Godsend!"

Kristen Armstrong
Relocation Coordinator: Kristen Armstrong

Email Kristen Armstrong

Kristen Armstrong is the Relocation Coordinator for the Dickens Mitchener team. She has called the Charlotte area home for over 20 years. She began her career helping Brokers grow their business by creating marketing materials and managing contracts on their behalf at Dickens Mitchener for three years before becoming licensed in 2016. Kristen is a licensed Realtor®/Broker and has helped many clients relocate to the Charlotte area as a broker.

In her free time outside of work, Kristen loves watching her children play sports and relaxing with them while on vacation.